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Channel: Mail server authentication – Troubleshooting
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Required Authentication to access mail server is disabled

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Error trace in logs:

Caused by: com.sun.mail.smtp.SMTPSendFailedException: -ERR USER NOT AUTHENTICATED

at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:1388)
at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:959)
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:583)

Solution:

Provide the necessary credentials for authentication and try again.

Information required for analysis:

Support Tab –> Support File…


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